Terms & Conditions

Last Updated: June 2026

Welcome to Sanjana Tour & Travels28. By booking our services or using our website, you agree to the following Terms & Conditions.

1. Booking Confirmation

• All bookings are subject to vehicle availability.
• Booking confirmation will be provided after receiving the required details from the customer.
• Customers are responsible for providing accurate booking information.

2. Payment Policy

• Full or partial payment may be required to confirm a booking.
• Payment can be made through approved payment methods provided by Sanjana Tour & Travels28.
• Any additional charges incurred during the trip must be paid by the customer.

3. Cancellation Policy

• Cancellation requests must be made in advance.
• Refund eligibility will depend on the timing of cancellation and booking conditions.
• No refund may be provided for last-minute cancellations or no-shows.

4. Vehicle Usage

• Customers must use the vehicle responsibly and maintain cleanliness.
• Smoking, illegal activities, and transportation of prohibited items are strictly prohibited.
• Any damage caused to the vehicle by passengers may result in additional charges.

5. Delays & Unforeseen Circumstances

• Sanjana Tour & Travels28 is not responsible for delays caused by traffic, weather conditions, road closures, strikes, or other circumstances beyond our control.
• We will make every effort to provide timely service and minimize inconvenience.

6. Driver Authority

• Drivers have the right to refuse service to passengers engaging in unsafe, abusive, or unlawful behavior.
• Customers are expected to treat drivers with respect and professionalism.

7. Sightseeing & Travel Services

• Tour schedules may vary due to weather, traffic, or local conditions.
• Entry fees, parking charges, tolls, and personal expenses are not included unless specifically mentioned.

8. Outstation Trips

• Additional charges may apply for tolls, parking, permits, and driver allowances where applicable.
• Customers should confirm all trip details before departure.

9. Limitation of Liability

• Sanjana Tour & Travels28 shall not be liable for loss of personal belongings, travel interruptions, delays, accidents, or circumstances beyond our reasonable control.
• Passengers are responsible for their personal belongings during the journey.

10. Rate Changes

• Rates are subject to change during peak seasons, long weekends, public holidays, and special events.
• Final pricing will be confirmed at the time of booking.

11. Privacy

• Customer information collected during booking will only be used for service-related purposes and handled according to our Privacy Policy.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Sanjana Tour & Travels28
H. No. 79/B, Near Seraulim Church, South Goa, Madgaon – 403708

Phone: +91 9130751947
Email: arunkadlkar7@gmail.com